ORANGESCRUM SUPPORT PLANS

Reliable | Proactive | Secure

support@orangescrum.org

What Customers Say

Jamie Smith
Jamie Smith
Director of Marketing Automation

We chose Orangescrum because of Orangescrum Team's rapid response to our questions and concerns as we were testing out system.We appreciate the support and truly feel like we have a partner assisting us with our project management system.

Fabio Guimaraes
Fabio Guimaraes
CEO - FGX, Brazil

Orangescrum support is one of the best you will see. As soon as we suggested some enhancement, they were able to implement it in quick time. This gave us the confidence that for any enhancement we have, Orangescrum team will get it done.

A "FRIEND" in need is a friend "INDEED"!

We're passionate about the success of every Orangescrum customer & believe
all customers should get the support they need.
Reliable

Reliable

Proven expertise and talent at your disposal for guidance and solutions

Proactive

Proactive

Ready knowledgebase articles, blogs, user manuals & active forum you can count on 24/7

Secure

Secure

You are always protected by our advance security alerts, workarounds & bug fixes

The support you need, all in one place

Our Professional Support teams work closely with our product development team for guaranteed response
times & faster resolution.You cannot go wrong with any of your choices.

Support
Plans

Support Hours
Email Support
Technical Remote Assistance Cases
Free Add-ons
Add-on Installation
Response Times
24/7 Online Forum Support
24/7 Access to Authenticated Knowledge Base
Access to Add-on Updates & Bug Fixes
Security Fixes and Patch Releases
Orangescrum Support Account Access
Dedicated Account Manager
Quarterly Service Report
Escalation Management
Customization Hours (Annually)
Annual Fee
$300/MO
Basic
BUY NOW
Next Business Day
Unlimited
5
Mobile API
No | Paid
< 48Hours
YES
YES
YES
YES
YES
NO
NO
NO
10
$3600
$650/MO
Advanced
BUY NOW
05:00 AM EST - 14:00 PM EST
Unlimited
15
Choose Add-ons Worth $650
YES | Remote Installation
< 24Hours
YES
YES
YES | Email
YES | Email
YES
NO
NO
NO
20
$7800
$1000/MO
Professional
BUY NOW
05:00 AM EST - 14:00 PM EST
Unlimited
30
Choose Add-ons Worth $1000
YES | Remote Installation
< 12 Hours
YES
YES
YES | Email
YES | Email
YES
YES
YES
YES
50
$12000

Quick Installation & Support

Quick Installation & Support

Make Your Order
What You Get!
Services Basic
$199
Community Version Installation
Support Span
2-4 Hours
Email Support
Chat Support
Skype Support
New UI
Make Your Order