Simplify every step of tracking issues and keep your projects on track

Bug & Issue Tracking is easier than you think

Simplify every step of tracking issues and keep your projects on track

Capture, assign and prioritize
Crystal clear accountability
Customizable issue fields
Increased participation
Quick and easy issue creating and updating

Plan Projects and Tasks with Benefits

  • Capture, assign and prioritize
  • Crystal clear accountability
  • Customizable issue fields
  • Increased participation
  • Quick and easy issue creating and updating

Supported Platforms

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    Installation & Support

    What You Need

    • Apache with 'mod_rewrite'
    • Enable curl in php.ini
    • Change the 'post_max_size' and 'upload_max_filesize' to 200Mb in php.ini
      • PHP 5.5 or 5.6
      • MySQL 5.6
      • If STRICT mode is On, turn it Off.

    Installation Steps

    Note: For this add-on, you’ll get the source code with latest app folder on your email. Then follow the below steps to install the add-on. Remember you don’t need to install the Add-on Installer for this package. For any queries, please email us at support@orangescrum.com. 

    • Please take a backup of your existing app folder and working database.
    • Extract the zip file.
    • Replace the old app folder (the current app folder which you’ve installed) with the new app folder (the one you get in the email from us) that you have downloaded.
    • Import the installer.sql to the working database.
    • Provide the necessary credential in constants.php at app/config.
    • Add necessary credentials in database.php
    • Give read/write permission to the "tmp" and "webroot" folder.
    • Change debug value in app/Config/core.php

    Configure::write('debug',0);

    To

    Configure::write('debug',2);

    • After changing the debug value, run your OrangeScrum URL on browser. Once you do this, change the debug value to 0 again.

    Configure::write('debug',2);

    To

    Configure::write('debug',0);

    • Your installation of the add-on has completed.

    FAQs

    • 1. What payment modes do you accept?

      Orangescrum uses Braintree for payments and we do not store any of your credit card information. We accept payments through all major credit card services (MasterCard, Visa, American Express, etc). If you’d like to pay via Paypal or be invoiced and pay by wire transfer, please email us at support@orangescrum.com.

    • 2. Can you customize my Bug & Issue Tracker Add-on?

      Yes, we can. Please send us your requirements to support@orangescrum.com.

    • 3. Can I refund or exchange the add-on?

      Once you purchased the add-on, we can't refund or exchange the add-on with any other add-on. We recommend you to try the demo before you buy any add-on.

    • 4. Is there any support for installation?

      Yes, we can guide you in case you face any issues with installation. Please send us an email with email id of the buyer to support@orangescrum.com, one of our consultants will reply back to you within 1 business day.

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