In today’s edition, I would like to share how an IOT Solution Provider partnered with Orangescrum to enhance its customer engagement, deliver up to 35% less Operations and Maintenance overheads & enable quick go-to-market for its customers; while automating its business processes, resource, task and project management.
Techuva Solutions is a digital & modern technology agency with prime focus on IOT solutions for Telecom Infrastructure, Agro, Food Processing & Retail sectors along with Mobile Development, SaaS product deployments and IT & ERP Services.
Their Mission & Vision
Techuva enables its clients to outperform the competition and stay ahead of the innovation curve. We envision to help enterprises renew themselves while also creating new avenues to generate value. We provide enterprises with strategic insights on what lies ahead. We help enterprises transform and thrive in a changing world through strategic consulting and operational leadership.
Their Delivery & Operations Management Challenges
Techuva, recognizes that developing innovative products and solutions calls for a product-centric mind set, as well as higher levels of customer engagement which isn’t easy all the time.
And running multiple clients with multiple projects of each of these clients was an uphill task from the word go.
We found that we were battling with the below issues frequently than expected:
- Juggling between multiple excel sheets
- Relying on our Managers and Business Analysts to track projects & their schedules
- Managing resources, their work & all project tasks manually
- Overshooting estimations and project deadlines
- Increased complexity in our development velocity
- Lack of adequate automation of our processes
- Not enough clarity on true status of projects/tasks and their progress
Benefits from Orangescrum Adoption
We benefited immensely from the host of add-ons by Orangescrum such as Time Log Gold, Gantt Chart, Workflow Management, Project Templates, Invoice, Recurring Tasks and many more. On top of it we had Orangescrum Team’s phenomenal professional installation support to ensure our installation was smooth and we were operational in a few hours.
So just under 2 months, we could find changes like fewer Excel Sheets, improved estimations vs output & more dynamic Collaboration coming out of the tool directly.
I can confidently say that:
Before: We have to manage the resources, their work and all the tasks in the excel sheet manually.
Now: We are able to do it directly via the tool ourselves.
Being in the ever-changing technology intensive sector; Orangescrum ensured we realize the following benefits to the maximum
- Being Agile
- Operationally Efficient
- Delivering on Time
- Transparent, Easy and Higher Customer Engagement
- Automating their Business Processes where possible
- Reducing managerial/administrative dependencies
- Absolute visibility to task progress
- Automated resource management
- Freedom from repetitive manual work
Increase your Productivity with Orangescrum
Thanks for reading!
How does your agency manage its projects currently?
Do you want to provide higher engagement levels to your customers?
Let us know in the comments section below